Most marketing agencies treat med spas like any other local business. They run the same Google Ads playbook, write blog posts that don’t rank, post on social media without measuring revenue, and send monthly reports full of charts that don’t translate to booked appointments.
Meanwhile, patient behavior has fundamentally changed. They’re asking ChatGPT and Perplexity for provider recommendations. They expect instant responses when they message on Google. They research treatments on Instagram before ever visiting a website.